We have a Liberal Exchange Policy

Aarnali is committed to providing its customers with complete satisfaction. We strives to enhance the shopping experience of its customers, while providing the best quality products and services. In case you are unsatisfied with the product received from Aarnali, you may contact Aarnali Online Team with your complaints/ feedbacks at contact@aarnali.com, who shall revert back to you at the earliest.

The Purchase return may be accepted on its unfolded condition with all the supporting documents like tags,bills,etc…

Additional charges will not be levied on our fault in the replace of the product.<

In the case of international orders, we do not currently accept any returns or exchange of our products.

Please send a Reason email to us before return the product at:  contact@aarnali.com

The return address is mentioned Below,

Aarnali
501,Sakaar Textile House,
near jash market, Ring Road,
Surat-395002
Gujarat,
India.
+91 96649 01682

If you have any questions or clarification you can contact our customer support, we shall assist you !

Customer Support:
E-Mail :contact@aarnali.com
Mobile : +91 966 490 1682.

Terms and Conditions

We would entertain the Product return only after receiving mail from the customer.
We do not accept any returns after 7 days of receiving the shipment.
In the case of international orders, we do not currently accept any returns or exchange of our products
All products should be returned in original condition with Invoice & tags intact as attached in the Parsal. Presence of original Invoice / tags is a must to accept returns.
Any complaint with regards to damage or stains or any other should be reported to us within 24 hrs of the receipt of the products. We may ask for a digital picture of the same in order to review the same.

Refund on Returns

At any point of time the refunds will not be entertained for any purchase, and it would be issued only as Gift Vouchers.Which You Can Redeem on your next order
We will not refund the Shipping charges, if applicable, or paid by you at the time of placing the order.

Need help?

Contact us at  contact@aarnali.com for questions related to refunds and returns.